Senior IT Support

Nest Life Unggul ยท ๐Ÿ“ Serang, Banten ยท Diposting 2026-10-10
FULL_TIMEโญ TERVERIFIKASI
Rp 5.000.000 โ€“ Rp 8.000.000 per month
Nest Life Unggul is seeking a highly skilled and experienced Senior IT Support to join our team. In this role, you will be responsible for providing technical support and assistance to our employees, ensuring the smooth operation of our IT systems and infrastructure. If you have a passion for technology and a commitment to delivering excellent customer service, we encourage you to apply.

๐Ÿ“‹ Tanggung Jawab Pekerjaan

Provide technical support and assistance to employees, ensuring minimal downtime and maximum productivity.,Install, configure, and maintain IT systems and equipment, including hardware, software, and networks.,Monitor and maintain the performance and security of our IT infrastructure, including servers, desktops, laptops, and mobile devices.,Troubleshoot and resolve technical issues, both hardware and software, in a timely and efficient manner.,Ensure the security and integrity of our IT systems and data, implementing appropriate security measures and protocols.,Provide training and support to employees on the use of IT systems and applications, as needed.,Collaborate with other IT team members to ensure the smooth operation of our IT systems and infrastructure.,Stay up-to-date with the latest developments in IT technology and industry best practices.

๐ŸŽ“ Kualifikasi & Syarat

Bachelor's degree in Computer Science, Information Technology, or a related field.,Minimum of 5 years of experience in IT support or a similar role.,Strong knowledge of IT infrastructure, including hardware, software, and networks.,Familiarity with IT security best practices and protocols.,Excellent problem-solving and troubleshooting skills.,Strong communication and interpersonal skills, with the ability to work well in a team environment.,Ability to work well under pressure and meet tight deadlines.,Familiarity with ITIL or other IT service management frameworks is a plus.

๐Ÿ› ๏ธ Keahlian

Windows and Linux operating systemsNetworking and network securityDatabase managementIT security and risk managementIT service management (ITSM)Project managementTechnical documentation and reportingCustomer service and support
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